Help and information

Frequently Asked Questions

Find out how RobotBuilder works and what to expect when browsing our robot products and kits.

What is RobotBuilder?

RobotBuilder is a product discovery website covering robots, robot kits, components and other robotic products available from retailers serving the UK market. We bring product information together to make browsing and finding relevant products easier.

Can I buy products directly from RobotBuilder?

No. RobotBuilder is a product directory, not a retailer. When you choose to visit a retailer, you will leave RobotBuilder and continue on that retailer's website. The retailer handles the order, payment, delivery and after sales support.

Are the prices shown up to date?

Prices and product details are supplied through retailer product feeds. They can change, and a feed may not reflect a retailer's latest price or stock position. Always check the final price, delivery costs, availability and product details on the retailer's website before ordering.

Why does a product say to check the retailer for its price?

A price is not available in the product information we currently hold for that listing. Visit the retailer's website for its current price and availability.

Are all products available for delivery throughout the UK?

Listings are selected for a UK audience, but delivery areas and availability vary by retailer and product. Check the retailer's delivery information before placing an order.

Does RobotBuilder earn commission?

Some links to retailers are affiliate links. If you follow one of these links and make a qualifying purchase, RobotBuilder may earn a commission. This helps support the website and does not make RobotBuilder the seller of the product.

Who should I contact about an order, return or warranty?

Please contact the retailer you purchased from. The retailer is responsible for its orders, delivery arrangements, returns, refunds and warranty processes.

How can I contact RobotBuilder?

For questions about this website, its listings or its content, email info@RobotBuilder.co.uk.